In a stunning twist of events, a billionaire with a penchant for secrecy and tweets apparently has a #crypto firm. Meanwhile, the New York Times is trying to reinvent itself as a tech support hotline for confused readers who can't figure out how to disable their ad blockers.
https://www.nytimes.com/2025/04/29/us/politics/trump-crypto-world-liberty-financial.html #billionairesecrets #news #NewYorkTimes #techsupport #adblockers #HackerNews #ngated

Garmin Connect cancellation ignored? You're not alone! Many users are facing unexpected renewals despite cancelling. Discover what’s going wrong and how to fix it before you get charged again. #GarminConnect #SubscriptionIssues #TechSupport

https://pupuweb.com/garmin-connect-cancellation-ignored-renewal/

Ignoring critical Windows warnings can lead to data loss, crashes, and security breaches. Learn which alerts demand your immediate attention and how to address them effectively.​ #WindowsTips #TechSupport #PCMaintenance

https://pupuweb.com/are-you-ignoring-these-critical-windows-warnings-avoid-devastating-system-issues-now/

IT headaches slowing you down?
We get it—tech issues can be a major distraction when you’re trying to run a business. That’s where we come in. At Annexus Technologies, we manage your IT so you don’t have to. From network support to cybersecurity and cloud solutions, we’ve got your back—day and night.

Let’s make IT one less thing to worry about: https://booknow.annexustech.com/#/customer/4020452000000028057?utm_source=mastodon&utm_medium=Zoho+Social

I'm looking to migrate our website domains to services not owned by google/squarespace, and our web host to something cheaper than bluehost.

It's just a simple wordpress website for a card game, Penguinslap.com. We don't really get any traffic at all. Very occasionally we make a sale, and those links redirect to a PayPal site.

Any suggestions?

This morning an existing client texted me to ask about purchasing the extended warranty for the laptop they’re ready to buy. I don’t sell hardware, but I also don’t charge for this sort of pre-purchase assistance.

I know that I’ll make money setting up the laptop after the purchase. And I know that for the life of the laptop, this client is likely to call me for remote tech support. So I’m happy to take some time over a period of days answering questions about memory, storage, CPU types, brand preferences, and so forth. (I texted the client a list of recommended minimum specs several days ago).

Everything I’ve said above is standard customer care stuff. What I want to emphasize to you with this post is rapid availability. The client texted me at 9:05, and I didn’t see it for about a half hour. Whoops! As soon as I saw it, though, I replied. There’s a possibility that the client is in the store, or has a browser tab open ready to complete the purchase online. They need answers. Part of keeping your clients coming back is the seldom talked about attribute of availability.

(If you’re new to my posts, here’s a little background. I make most of my money every year doing on-site cybersecurity projects for public utilities, custom on-site training for network engineers, and solving specialized problems where the in-house expertise needs a brief boost. But that only happens a few times a year. For instance, my next trip is currently scheduled in August. To fill the time between the big revenue generating gigs, I do tech support for companies that are too small to have a full-time IT staff, and for residential customers. I’m not going to sit around and watch TV all day. I love doing this stuff. It’s fun for me).

#CallMeIfYouNeedMe #FIFONetworks

Think long and hard about your password!
It is, after all, your password...

#techsupport #techhumor
#msp #serviceprovider
#businessIT #ITconsulting

Friday.

Wow, groundbreaking news: astronomers discover a black hole that seems to be as isolated as their own server's security policy ! Clearly, the only thing more elusive than this cosmic phenomenon is the concept of user-friendly tech support.
https://phys.org/news/2025-04-astronomers-lone-black-hole.html #blackhole #discovery #astronomy #techsupport #isolation #cosmicphenomenon #HackerNews #ngated

My mother-in-law brought me her computer to fix. It’s a seventh GEN Intel processor running windows 10. She’s retired and I think just uses it for Netflix so it’s probably gonna get Linux mint.

As someone who works in tech, let me tell you I *despise* Cradlepoint and other cellular based modems. Because for some reason they're always used by companies that are in old buildings where cellular signals struggle to penetrate the walls. This leads to increased calls on my end from users complaining about slow or no internet because these things are struggling to maintain a connection!

Galaxy S25 Ultra glitching in the notification panel? Don’t let this annoying bug slow you down. Fix it instantly with this quick guide! #GalaxyS25 #TechSupport

https://pupuweb.com/how-to-fix-the-galaxy-s25-ultra-notification-panel-glitch/

Struggling with Error Code 126? Don’t let “Failed to load custom DLL” ruin your day. Fix it instantly with these simple steps and get your system back on track! #TechSupport

https://pupuweb.com/fix-error-code-126-instantly-to-resolve-failed-to-load-custom-dll-from-the-list-issue/

Psiphon Pro not working on your Android? Don’t worry, you’re not alone! Check out these proven fixes to get your VPN back up and running today. #AndroidTips #PsiphonPro #VPNFix #TechSupport

https://pupuweb.com/why-is-psiphon-pro-failing-on-android-proven-fixes-to-solve-the-issue-today/

Getting hit with ERR_INVALID_URL in Microsoft Edge v135.0.3179 on first launch? You’re not alone—and there’s a fix. Don’t let browser bugs slow you down. Here’s how to solve it fast. #MicrosoftEdge #BrowserFix #TechSupport #EdgeError

https://pupuweb.com/how-to-solve-the-err_invalid_url-microsoft-edge-version-135-0-3179-first-run-errors/

Struggling with Exchange Online’s "Send As" feature on shared mailboxes? You’re not alone! Discover why it’s failing and how to fix it. #ExchangeOnline #EmailIssues #TechSupport #Office365

https://pupuweb.com/why-is-exchange-onlines-send-as-feature-failing-on-shared-mailboxes/

Office 2016 apps crashing after the KB5002700 update? Don’t panic! Learn how to fix Excel, Outlook, and Word to get your productivity back on track. #Office2016 #TechSupport #Excel #Outlook #Word #Microsoft

https://pupuweb.com/how-to-stop-office-2016-excel-outlook-word-apps-from-crashing-after-update-kb5002700/

UGH... spent an hour trying to get my Ender5 to print properly. I don't know how to fix this.. I have an Ender 5 with a BLTouch. The nozzle is too high when it tries to print, so it's just air printing. Not very good.

Yes, I know about z-offset. I've set it. Over and over again. But it always seems to ignore it and I don't know why.

One further data point, I'm using Octoprint. So maybe I have to put the z-offset in there somewhere? Google hasn't been super helpful, so looking for suggestions.

PostgreSQL Connection Refused: Troubleshooting Localhost Connection Issues
Troubleshooting PostgreSQL Connection Refused errors can be frustrating! This guide explores common causes like misconfigured servers, network settings, and client applications. Learn how to swiftly resolve this issue. #PostgreSQL #ConnectionRefused #DatabaseError #Troubleshooting #TCPIP #TechSupport
https://tech-champion.com/database/db2luw/postgresql-connection-refused-troubleshooting-localhost-connection-issues/
...

Just posting this in case it helps somebody else: mastodon.nz refused to load for me today in two different browsers, each on two different machines. I could still access it in an app on my phone so I knew the server was fine.
In each browser, dev tools showed an empty document, but as soon as I clicked on the network tab in dev tools the page suddenly loaded.
Dunno what caused it, but that was the solution.
#TechSupport #mastodonNZ