"Crucially, Palantir doesn’t reorganize a company's bins and pipes, so to speak, meaning it doesn’t change how data is collected or how it moves through the guts of an organization. Instead, its software sits on top of a customer’s messy systems and allows them to integrate and analyze data without needing to fix the underlying architecture. In some ways, it’s a technical band-aid. In theory, this makes Palantir particularly well suited for government agencies that may use state-of-the-art software cobbled together with programming languages dating back to the 1960s.
Palantir began gaining steam in the 2010s, a decade when corporate business discourse was dominated by the rise of “Big Data.” Hundreds of tech startups popped up promising to disrupt the market by leveraging information that was now readily available thanks to smartphones and internet-connected sensors, including everything from global shipping patterns to the social media habits of college students. The hype around Big Data put pressure on companies, especially legacy brands without sophisticated technical know-how, to upgrade their software, or else risk looking like dinosaurs to their customers and investors.
But it’s not exactly easy or cheap to upgrade computer systems that may date back years, or even decades. Rather than tearing everything down and building anew, companies may want a solution designed to be slapped on top of what they already have. That’s where Palantir comes in.
Palantir’s software is designed with nontechnical users in mind. Rather than relying on specialized technical teams to parse and analyze data, Palantir allows people across an organization to get insights, sometimes without writing a single line of code. All they need to do is log into one of Palantir’s two primary platforms: Foundry, for commercial users, or Gotham, for law enforcement and government users."
https://www.wired.com/story/palantir-what-the-company-does/